- July 15, 2021, Ratingen, Germany -

United VARs member, Ctac Belgium, has won the Best of Customer Success 2021 Award with GaleriaInno in the Fast Delivery category.

Galeria Inno has been an integral part of the Belgian retail landscape for almost 125 years. When it wanted to expand into the digital realm, integrating its offline presence with online in order to provide customers with even more choice and flexibility, it engaged with Ctac.

Retail is a specialty of Ctac, with a reputation for transforming their clients’ customers from ordinary shoppers into loyal fans. Exceeding customers’ high expectations is Ctac’s objective and it was this that instilled a trust and confidence for INNO in having Ctac as a partner.

We engaged with Ctac to support us on this journey, among others because of its vast experience in retail, its deep knowledge of SAP and related technologies, but most of all because of the trust we have in the company’s abilities.” - Armin Devender, CEO at Galeria Inno

The result of the partnership has led to a successful digital transformation in only seven months.

“We are extremely proud of the implementation of SAP S/4HANA, SAP advanced warehouse management, SAP CAR, SAP cloud platform integration, 320 Ctac POS systems and Ctac loyalty management for 16 Galeria Inno stores. Thanks to beautiful teamwork, we have made the impossible possible in just 7 months.” - Tobias Pauwels, Sales Team Lead at Ctac


About Ctac

Operating in Belgium and The Netherlands, Ctac is a Business & Cloud Integrator offering a broad portfolio of solutions, including SAP and Microsoft ‘on any cloud’ solutions, and provides services in the fields of IT modernisation, Connected Intelligence, Transformation & Change management, Security & Trust, and Business Transformation.

In addition, Ctac has a number of its own products, including the XV Retail Suite, which consists of an omnichannel-driven Point-of-Sale & Loyalty platform, and SaaS solutions for housing corporations and commercial real estate, respectively Fit4Woco and Fit4RealEstate.

In 2021, Ctac had been in business for 29 years and over the years has built up extensive experience and material know-how in the retail, wholesale, manufacturing, and real estate sectors. In 2020, Ctac recorded revenue of € 87.3 million.

About United VARs

United VARs is an SAP platinum partner, the highest level in the SAP® PartnerEdge® program and forms an alliance of leading IT solution providers in approximately 100 countries to guarantee the best service and support for your international SAP implementations, ERP optimization projects, and cross-border nearshoring.

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