Knack Systems
Knack Systems: North America's Preferred SAP CX Partner
USA
About Knack Systems
Knack Systems is a global SAP CX partner with 27+ years of experience helping B2B and B2C enterprises transform customer experiences through SAP Autonomous CX solutions. Our BetterB2B approach connects agentic AI, commerce, sales, CPQ, service, customer data, and ERP to drive efficiency, engagement, and growth.
Industries
- Chemicals
- Consumer Products
- Healthcare
- Industrial Manufacturing
- Life Sciences
- Mill Products and Mining
- Wholesale Distribution
- Engineering, Construction, and Operations
Competencies
- SAP Business AI Platform
- Customer Relationship Management
- SAP Business Technology Platform
Supported Languages
- English
Services
Knack Systems helps enterprises maximize the value of their SAP CX investments through SAP Autonomous CX, SAP Business AI, purpose-built accelerators, and strategic partner collaboration. Our BetterB2B approach unifies commerce, sales, service, CPQ, customer data, and ERP processes to create connected experiences and deliver measurable business results.
SAP CX Solutions We Implement:
- SAP Commerce Cloud CCv2
- SAP Commerce Cloud, cloud ERP Edition
- SAP Sales Cloud V2
- SAP CPQ
- SAP Service Cloud V2 & Field Service Management
- SAP B2B Self-Service Portal Accelerator
- SAP Customer Data Management
- SAP Business Technology Platform (BTP)
- SAP Cloud Platform Integration (CPI)
- AI & Digital Experience Platform (DXP)
- SAP Enterprise Service Management
SAP CX-Focused Services We Provide
- Strategy & Roadmap
- Solution Design
- Implementation & Integration
- Enhancements & Optimization
- Managed Services & Support
Proven Accelerators, Available on the SAP Store
Knack Brava Omnichannel Solution
- Account & Buyer Management
- Contract Pricing & Catalog
- Omnichannel Order Entry
- Quote & Approval Workflows
- Self-Service Account Portal
- SAP ERP Integration Baseline
Knack SeasonOne Network Commerce Solution
- Always-On Virtual Storefronts
- Corporate Microsites
- Events and promotions
- Seasonal Programs
- New Product Launches
- Pricing management
- Digital Breakrooms