stronger than one

SAP performance,
proactively managed

In an always-on global environment, downtime is not an option. Move beyond reactive support to a proactive approach that keeps your SAP landscape optimized, secure, and ready for international growth.
 

Prevent issues early

Traditional IT support models often react too late. When issues are reported, productivity and performance may already be affected.

With UNITED VARS, you benefit from a more forward-looking support approach. Through continuous monitoring and experienced teams, potential issues can be identified early and addressed before they significantly impact your operations – supported by 24/7 follow-the-sun coverage.

prevent-issues-early
What convinced us most about the Global AMS concept from UNITED VARS was the 24/7 availability, the local expertise, and the single point of contact.
Website_Freisteller
Björn Bodenstein
Global Head of IT // CATENSYS Group
 

Monitoring

24/7 watchfulness, global expertise

Our managed services rest on proactive monitoring. We deploy advanced tools to watch your entire SAP landscape around the clock, with our global follow-the-sun team identifying potential issues – from performance bottlenecks to security vulnerabilities – before they become critical problems.

 

247-watchfulness-global-expertise
 

Recovery

Business continuity, you can rely on

Unexpected events strike without warning. Cyber-attacks, hardware failures, natural disasters – any can cripple your operations. We design and implement robust backup and recovery strategies that keep your data safe and your business online when it matters most.

 

business-continuity-you-can-rely-on
 

Support

Expert support, when you need it

When issues arise, speed matters. Our global follow-the-sun support model connects you with highly skilled SAP consultants 24/7, wherever your operations span. We respond fast to minimize downtime and keep your business moving.

 

expert-support-when-you-need-it

What we deliver for your SAP environment

Beyond monitoring and recovery, we handle the day-to-day work that keeps your systems running lean and secure. Our services span the full spectrum of application management.

Adaptive maintenance

Resolve incidents faster and stay ahead of evolving regulatory and business requirements.

Intelligent ticketing

Every ticket captured, prioritized, and closed with clear visibility, auditability, and ownership at every step.

Proactive consulting

Strategic business process advisory that ensures you realise the full value of your SAP investment across all your markets.

Automated testing

Deploy every update with confidence, backed by automated end-to-end testing and structured, controlled release cycles.
 

Assessment and alignment

We assess your existing SAP landscape in detail and define transparent, ITIL-aligned SLAs that set clear expectations for performance, availability, and support.

 

assessment-and-alignment
 

Handover and activation

Our experts lead a structured handover with a fully documented transition, ensuring your SAP operations continue without interruption.

 

handover-and-activation
 

Monitor and optimize

Continuous, proactive management starts with clear, real-time insight into the health and performance of your SAP landscape.

 

monitor-and-optimize

BEYOND EXECUTION
The Crucial 10%: Blue-Zone’s Small Solutions That Drive Big Results in SAP Implementations

"Think of a Formula 1 car without its aerodynamic spoiler. The engine runs perfectly, but it's missing that...
The Impact of Big Data in the Retail Sector

With technological advancement and the digitalisation of markets, big data has become a fundamental pillar...
Cloud: the Engine of Operational Efficiency in the Digital Age

The reasons organisations move to the cloud are varied, but undoubtedly the most crucial is achieving...
Hybrid Cloud redefines the Business Landscape

In the digital era, hybrid cloud has emerged as the preferred strategy for numerous companies aiming to...