Managing human capital is essential for any organisation wishing to remain competitive. It's not just about recruiting, hiring, and processing payroll, but also about supporting employees, encouraging their growth, and creating a culture where everyone contributes positively towards a common goal.

In this scenario, technology plays an increasingly crucial role, allowing Human Resource departments to modernise, become more efficient, and make decisions more agilely.

According to a recent report by Gartner, 76% of HR leaders in organisations believe they will fall behind in business success if they do not adopt and implement Generative Artificial Intelligence (GenAI) within the next two years.

The use of tools such as artificial intelligence, machine learning, data analytics, robotics, and the Internet of Things is profoundly changing the daily management of human resources, including the employee recruitment process, talent retention policies, and professional training programmes.

In an increasingly competitive world, the adoption of these technologies can make the difference between business success and failure.

Modern and Efficient Management

One of the advantages organisations gain from incorporating these innovative tools is the automation of operational and routine tasks, which reduces errors and increases efficiency. At the same time, process automation enables the redeployment of that workforce, redirecting those talents to much more strategic and value-added support tasks.

Technology also helps retain talent in companies. Artificial Intelligence and predictive data analysis facilitate the design of platforms for performance management, development plans, and internal communication channels, which substantially improve the employee experience. An employee who feels valued and has access to personal and professional growth tools is very likely to want to remain with the company.

Technology also aids in recruitment and staff selection. Through the use of algorithms, predictive data analysis, and platforms designed with AI, HR professionals can identify talent more quickly and accurately. Tools such as Applicant Tracking Systems (ATS) facilitate candidate management and automate administrative processes.

The rise of remote working is another strong advantage. The Covid-19 pandemic boosted the use of remote work schemes in most organisations. Today, there are numerous tools on the market for managing remote work, allowing companies to maintain an engaged workforce, regardless of their physical location.

Finally, the implementation of performance management systems has improved employee feedback and professional development, promoting a more collaborative and growth-oriented work environment. Technology has also facilitated data collection to evaluate performance at the organisational level, allowing leaders to make informed decisions about compensation, promotions, and professional development.

Technology, the Best Ally

There are numerous technological solutions specifically designed to optimise human resources functions, from integrated management systems that centralise data related to payroll, recruitment, training, and development, to talent management platforms that use predictive analytics to identify trends and patterns in employee performance.

The options vary and can be adapted to the needs of each organisation. The most robust tool on the market is SAP SuccessFactors, a comprehensive cloud-based human capital management solution that is part of the RISE with SAP offering.

SAP SuccessFactors provides a wide range of tools and functionalities for talent management, including recruitment, training and development, performance management, compensation and succession planning, among other key aspects of human resources management.

Another important aspect to ensure a successful project is having a technology partner with the knowledge, experience, and ability to support the organisation in its transition to modernisation.

The Challenge is to Embrace Change

Technology is transforming the way companies manage their workforce, providing a smoother, more personalised experience focused on employee well-being.

Many organisations have already started down this path and are now enjoying significant improvements in efficiency, productivity, and competitiveness.

But there are many others who have not yet done so or are still in the exploration phase when it comes to automating processes in the human resources area.

The challenge ahead is enormous. Choosing the best market solutions and experienced technology partners is a key factor to achieving transformation objectives.

But it is also crucial that organisations wishing to modernise have a strategic plan and are convinced of the step they are about to take.

It's not just about renewing systems, but implementing a profound cultural change that impacts all processes, operations, and ways of working.

Ultimately, the real driver of digital change is people, and their commitment and active participation are the key to achieving it successfully.


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